Firstly, I would like to start by welcoming you to the new GT wealth website part of our 2020 initiative to offer an online way of dealing with us for those who would like to work more in this way and to improve our regular communication with you.
I would, however, start by saying that we have every intention of maintaining our personal relationship approach alongside this. It is something that came up very strongly in response to the recent survey we asked you to complete. On that subject, I am humbled by your incredibly positive comments about the way we seek to work with you. Thank -you.
By way of an update on the office, we closed it in March in line with Government guidance, having set everyone up to work from home which, whilst as strange as this has been for all of us in some ways , has actually has worked very well, due I am sure, to the diligence of our team.
We are now planning a phased-reopening from June and so will be offering both on-line/by phone and face to face annual reviews from there on, in, line with your wishes. Your consultant will discuss and agree with you the way forward. I very much look forward to starting to see you in person soon, even if we may not be able to shake hands!
I look forward to the future with confidence and wish you all well, stay safe.